Quit Working to Resolve Your Way Out of Toxic Organizational Environment: How Genuine Change Requires Structural Fixes I’ll going to say something that will most likely anger every human resources director who encounters this:
Stop Hiring Agreeable People for Customer Service: How Personality Beats Niceness Every Time I’m about to tell you something that will most likely offend every hiring manager who encounters this: hiring people for customer
Here’s a confession that’ll probably get me banned from the learning business: the vast majority of the learning workshops I’ve participated in over the past 20+ years were a total waste of hours and
Workplace communication programs in most organisations I’ve worked with is totally wrong. After over 15 years of helping with workplace communication issues, I can tell you that the vast majority of what passes for